The minimum contract period is for 12 months unless stated otherwise and given to you in writing by EchoFeel official representative.
The content that you upload on the website directly from the back end admin control panel is your responsibility. Make sure the content i.e. text and images do not infringe any copyright laws. It is recommended that you get the content written from a professional content writer and source/buy images from a trusted source only. Warning : “Copying and pasting content directly from the internet could infringe copyright laws”.
We guarantee an uptime of 99% for your website.
Support will be provided through our support portal where you will be able to open and trace tickets. If you do not get a response, you can send us an email at email@example.com and we will immediately act on it. We will give you a call within 24 hours of you writing us an email. You are requested to read our instruction manual carefully and ask queries to our support team at the support hotline number.
Since our registered office is in Mumbai, all disputes arising out of contracts will be within the Mumbai jurisdiction only.
The content including the text and images are the exclusive property of Clicktocreate and are intended for your website use only.
We constantly endeavour to keep abreast of the latest happenings in technology and we will upgrade your web application automatically so that it is compatible with all the latest technological innovations. But we cannot guarantee a time frame for the upgradation.
In case you want additional features included for your web application, then please send us a request through our Support Portal or email us at firstname.lastname@example.org . We will quote and after your approval and as per the agreed payment terms go ahead and carry out the development.
If you do not renew the contract within 3 days from the date of expiry, we will assume that you no longer wish to continue, and we will deactivate the website and the emails on the 4th day. We will provide you with 3 reminders each on your mobile through SMS & also email before the expiry of the contract.
You may request us to hand over to you, your web application to be hosted on another server. Note that this may incur costs. We simply provide files/folders and also login details of your domain (if hosted with us) for domain management, by email only. Also note that we cannot provide you with the content management engine when you are transferring the website on some other server.
We are not liable to give you a source file since that is a part of our intellectual property.
If you wish to cancel your subscription, then if you cancel it within 3 days, we will deduct 30% of your invoice value and refund you the balance amount. We will also handover your domain control panel if the domain has been booked by us.